Alpha8 takes every member's privacy seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information when you use our platform in Malaysia.
Alpha8 will not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you.
Updated and applicable to all registered Alpha8 members. Continued use of the platform constitutes acceptance of this Privacy Policy.
We employ multiple layers of security to ensure every member's personal information is fully protected.
All data transmitted between your device and alpha8's servers is protected with 256-bit SSL encryption, ensuring your information cannot be intercepted by any unauthorised party.
Only authorised personnel may access members' personal data, and only for legitimate operational purposes. All access is logged and automatically monitored by our security systems.
Your personal data is stored on servers protected by multi-layered firewalls and an always-on intrusion detection system (IDS).
Alpha8 has never and will never sell, rent, or trade members' personal data to third parties for commercial gain. Your data is not our commodity.
The Alpha8 app for iOS and Android uses two-factor authentication (2FA) and local data encryption. Biometric login is available for added security on supported devices.
Alpha8's security systems undergo regular independent audits and penetration testing to ensure data protection consistently meets the latest standards.
Welcome to the alpha8 Privacy Policy page. We understand that entrusting your personal information to a platform is not something to be taken lightly. That is why alpha8 has developed a comprehensive and transparent privacy framework, designed specifically to protect the interests of our members in Malaysia.
This Privacy Policy clearly explains how Alpha8 collects, stores, uses, and protects your personal data whenever you use our platform — whether through the website, iOS or Android mobile app, or any related services. This Policy applies to all registered members as well as visitors using the Alpha8 platform.
Alpha8 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We are committed to ensuring that all data processing is carried out lawfully, fairly, and transparently.
This Privacy Policy should be read together with Terms and Conditions Alpha8 constitutes the entire agreement between you and our platform. If you have any questions about how we handle your personal data, our team is ready to assist through the available support channels.
By registering or continuing to use the Alpha8 platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.
Alpha8 only collects data that is strictly necessary to operate our services safely and efficiently. We do not collect excessive or irrelevant data beyond what is required for platform operations.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC, date of birth | Identity verification (KYC) |
| Contact | Email, phone number | Account & security communications |
| Financial | Bank account, e-wallet | Deposit & withdrawal processing |
| Technical | IP, device type, logs | Security & Fraud Prevention |
| Activity | Game history, betting records | Account management & compliance |
Every piece of data we collect is used for a clear and legitimate purpose. alpha8 will not use your data for purposes unrelated to platform operations without obtaining your consent first.
Alpha8 will only use your data for marketing or promotional communications if you have given your consent to do so. You may withdraw this marketing consent at any time through your account settings or by contacting our support team.
Alpha8 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are limited situations where we may need to share your data with trusted parties:
We share only the minimum necessary data with service providers that help us operate the platform, including:
All third-party providers are bound by strict data protection agreements and are not permitted to use your data for any purpose beyond what alpha8 has specified.
Alpha8 may be required to disclose your personal data to government authorities, regulatory bodies, or law enforcement if mandated to do so under applicable Malaysian law. In such situations, we will only disclose the minimum data necessary and will notify you where permitted by law.
Should your data need to be transferred outside Malaysia for operational purposes, alpha8 ensures that recipients uphold data protection standards equivalent to those required under Malaysia's PDPA.
Alpha8 employs high-grade security infrastructure to store and protect your personal data. We understand that data security is not just about technology — it also encompasses procedures, staff training, and an organisational culture that prioritises privacy.
Alpha8 retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. In general:
Once the retention period has expired, your data will be securely deleted or anonymised using approved procedures.
Alpha8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website or use our app.
You can manage cookie settings through your browser. However, disabling certain cookies may affect platform functionality and your user experience. For more information on managing cookies, please refer to your browser's documentation.
As an alpha8 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. alpha8 is committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to correct any inaccurate or incomplete personal data through your account settings.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time, free of charge.
You have the right to receive your personal data in a machine-readable format for transfer to another provider.
You may request that we restrict the processing of your data in certain circumstances while a matter is being resolved.
To exercise any of the rights above, contact the alpha8 support team by email at [email protected] or via live chat within the platform. We will process your request within 30 business days.
Alpha8 is a platform dedicated to individuals aged 18 years and above only. We do not knowingly collect or process personal data from children or minors.
If we become aware that personal data of a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the relevant account.
If you are a parent or guardian and have reason to believe your child has registered an account on alpha8, please contact our support team immediately at [email protected]. We will respond promptly.
Alpha8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements in how we handle data.
When we make significant changes, we will notify you in the following ways:
Continued use of the alpha8 platform after the effective date of any amendment constitutes full acceptance of the latest version of the Privacy Policy. We encourage you to review this page periodically to stay informed about how your data is protected.
If you have any questions, concerns, or complaints regarding alpha8's Privacy Policy or how we handle your personal data, our team is ready to assist you through the following channels:
For complaints related to responsible gaming or self-exclusion requests, please visit our Responsible Gaming for further information and assistance.
Alpha8 is committed to responding to all privacy-related enquiries within 3 working days and resolve more complex requests within 30 business days in accordance with the provisions of Malaysia's PDPA.
You now know how alpha8 safeguards your privacy. Register a free account today and enjoy a secure, trusted, and fully integrated gaming platform. Your data is always protected with the latest encryption.